customers:
We are a professional software & services organization with real-world experience in Meter to Cash utility operations. In 2001, the founders stepped out of their utility management roles and formed a niche consulting firm specializing in CIS billing stabilization after realizing that many other utility companies had inadequate systems and inefficient billing practices & processes. That niche firm grew quickly. Through subsequent acquisitions & rebranding, OpSolve was born as a “Solutions” company with roots back to 1987. The OpSolve promise is to deliver proven customer solutions derived from our real-world Meter to Cash utility operations experience. Our belief is that the key to successful systems and operations is not only the tool selected, but also how that tool is implemented, operated, maintained and optimized.
Our Vision
We see a bright future where OpSolve clients use our technology and expertise to drive performance all along the meter to cash continuum, thereby building solid customer relationships. Customer satisfaction has become increasingly important in recent years due to increased competition and the extreme availability of information. Utilities need to think of their customers as more than just rate-payers or meters. Our vision is to enhance customer satisfaction, productivity and profitability by delivering cost-effective solutions to our clients.
Our Mission
To optimize the efficiency of our clients by providing advanced technology solutions, operational excellence, and streamlined business processes that will improve the customer experience and improve the bottom line.
Our Values
OpSolve is a results-driven organization with expertise in both the energy industry and advanced customer information systems. We are a highly-motivated team of professionals focused on producing and supporting leading-edge industry solutions for our clients. We value honesty, integrity, innovation, creativity and results. Our innovative designs coupled with our desire to constantly increase our knowledge results in a winning combination of people, systems, and processes that can benefit your organization.